Terms of service
Terms of Service
Welcome to Outer Spice. By using our website and purchasing from us, you agree to the following Terms of Service.
General Information
This website is operated by Outer Spice. Throughout the site, the terms “we”, “us” and “our” refer to Outer Spice.
By visiting our website and/or purchasing something from us, you agree to be bound by these Terms of Service, including any additional policies referenced on this site.
We reserve the right to update or change these Terms of Service at any time without prior notice.
Online Store Terms
By using this website, you agree not to use our products or services for any unlawful or unauthorised purpose, or in any way that may harm our business or website.
Pricing & Payments
All prices listed on our website are in Australian Dollars (AUD) unless otherwise stated.
Payment must be received in full before orders are dispatched unless otherwise agreed in writing.
Shipping
We aim to dispatch orders promptly, however shipping timeframes are estimates only and may vary due to postal carrier delays or peak periods.
Outer Spice is not responsible for delays, lost parcels, or delivery issues caused by third-party carriers once an order has been dispatched.
Customers are responsible for ensuring shipping information provided at checkout is correct.
Returns & Refunds
Please refer to our Refund & Return Policy for information regarding damaged, faulty, or incorrect items.
Due to food safety regulations, we generally do not accept returns on consumable products.
Intellectual Property
All content on this website, including logos, product names, images, graphics, text, and branding, is the property of Outer Spice and may not be copied, reproduced, or used without written permission.
Contact Information
For any questions regarding these Terms of Service, please contact us at: