Shipping policy

🚚 Shipping Policy

 


At Outer Spice Perth, we keep things simple: bold flavours, fast dispatch, and flat-rate shipping—no surprises at checkout.

 

🛡️ Shipping Protection

We offer optional Shipping Protection at checkout for just $6.50. This covers your order in the rare event it's lost, or damaged in transit — giving you peace of mind from dispatch to doorstep. If something goes wrong, contact us and we'll make it right.

 

📦 Order Processing

 


We aim to ship all orders by the next business day, and always within 3 business days of receiving your order.


Once your order is on its way, you’ll receive a tracking link via email so you can follow the spice trail straight to your door.


 

💰 Shipping Costs

 

 

  • Flat rate shipping Australia-wide: $10

  • Express Post shipping Australia-wide: $20

  • FREE shipping on all orders over $80

 


No hidden fees. Just deliciousness, delivered.


 

🕐 Estimated Delivery Times

 

 

  • WA metro: 1–3 business days

  • Other metro areas (AUS): 3–7 business days

  • Regional/remote areas: Please allow extra time

 

DISCLAIMER

 

Please note: Once your order has been dispatched and is in the hands of our carrier, delivery times are outside of our control. While we do our best to ensure your order is sent promptly, delays caused by the postal service, weather, or other unforeseen circumstances are beyond our responsibility. If your order is significantly delayed, please contact us and we'll do our best to help track it down.


We use trusted national carriers to get your order to you safely and efficiently.


 

📬 Address Accuracy

 


Please double-check your shipping details before submitting your order. We’re not able to cover costs for parcels sent to the wrong address due to incorrect information at checkout.

 

 

 

Need help?

 


If you have questions about your order or tracking, feel free to contact us at [insert email address]. We’re here to help and happy to chat.